Open Settings → Support to ask a question, get help, report a bug, or suggest a feature. With an account, your tickets and replies belong to your profile and appear in My Tickets.

For people using the app without an account, the support screen offers an email contact option. Use the channel shown there. Response times depend on available support; you do not need to publish personal information to ask for help.

Step by step

  1. Choose the appropriate category and write a clear subject.
  2. Describe what you tried to do, what you expected, and what happened. Include the app and system versions if you know them.
  3. Send the ticket while connected to the internet.
  4. Open My Tickets to follow its status and read replies.